IT Support & Cybersecurity


Ensure your technology performs when the stakes are high


Harrisburg, Central PA, and Across the US














































Strategic IT Support and Cybersecurity for Regulated Industries, Local Government, Professional Services, and Small Business
























































Modern technology has transformed the way organizations run. But, the moment your tech doesn’t work at full capacity, your operations and security are at risk.


At 3rd Element, we believe you deserve security-focused, strategic, and personalized IT support.


Because the best technology is the kind you don’t have to think about.


















































































As technology complexity grows, we believe people and relationships matter more than ever.


Let our experts take care of your team.



































Quickly resolve any issue with on-call technicians who know your organization. 










































Fortify your defenses with security-focused IT experts. 







































Gain peace of mind and the freedom to think strategically about growing your organization.

























No hidden fees, Offshore Outsourcing, or Contracts.






















































































Give your team the ability to focus on their priorities
with seamless, secure IT Support & Cybersecurity services.


Need to outsource everything?


Every business leader needs a partner to take on the heavy lifting of IT. So you can focus on what you do best…leading.


Need to outsource a few things?


Look we get it, managing IT across your organization is a monumental task. Pull us in to augment your team and level-up your IT function.


Don’t know what you need?


No problem. Whether you need full-service support, or occasional expert services, we can help you scope out exactly what’s needed to keep your IT thriving.


 


Our Team provides personalized IT Support in Harrisburg, Central PA, and Across the US.









































Managed and Co-Managed Servicess



























Device Management & Monitoring


Ensure your team’s devices are up-to-date, licensed, and working seamlessly to support your security.





























Cybersecurity


Leverage our security expertise to keep your operations ip and running, no matter what. Security is at the forefront of everything we do, from building a cybersecurity strategy to business continuity plans.





























Strategic IT & Security Consulting


Maximize your technology infrastructure and ensure you meet all compliance requirements with strategic insight into problem areas and opportunities to develop a blueprint for future success.

































Industry-Specific, Custom Cloud Services


Oversee any cloud network needs from management to migration.





























Help Desk


Mitigate and respond to any issue with responsive, high-touch support team.






























Imagine what your organization can achieve with consistent technology that just works.











































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Transform your organization


With Microsoft 365 and CoPilot


Download our ebook and and get your questions answered about costs, security, the apps you didn't know existed, and how to leverage CoPilot, Microsoft's AI assistant for work.  Power up your decision making with facts from our experts.



Get M365 & CoPilot Ebook






































































































































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The 3rd Element Difference



  • No Contracts: We believe you should have the freedom to work with the Managed Service Provider who best supports your goals.

  • Flat-Rate Agreements: Our flat-rate agreements ensure that you can always get support without worrying about the impact on your budget.

  • Predictable Costs: Surprises have no place in your IT investment. Plan ahead with confidence in our fully transparent pricing and billing.

  • Stateside Only Support: We commit to never outsourcing support offshore. You can count on personal service from individuals who know you and your organization.

  • No Subcontractors: Awesome service comes standard. That means we deliver all our work through in-house, experienced engineers and stand by the quality of our work.















































We simplify technology so your business can thrive.


















































In high-stakes working environments, we know how much depends on your technology performing the way it should.


 
























































We’re proud to partner with the best technology companies to deliver IT Support & Cybersecurity services that solve your most critical challenges:













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Leading the industry with a relational approach


Dawn Sizer, CEO, has been recognized as a technology leader year after year. She is a regular contributor and speaker at national cybersecurity and IT  organizations such as ASCII, CompTIA, Channel Pro, CRN, Commercial Integrator, and Tech Target. Dawn is passionate about sharing her wealth of knowledge and experience with other industry leaders and advises and runs peer groups for other growing MSPs.

 






















































Every minute your technology isn’t working puts your organization at risk.


Optimize your technology and safeguard your infrastructure with 3rd Element.


Reclaim the freedom to focus on what’s next for your organization.







































































Headquartered in Central PA


Serving Businesses Nationwide






Ensure your technology performs when the stakes are high